Contact
A person reads every message. Reply within one working day.
Anything at all — sizing, an order, a problem, or a question before you buy.
Not sure which size?
Send us your dog's chest girth, measured just behind the front legs. We will tell you the size. See the size guide.
Already ordered?
Put your order number in the message and we can sort it in one reply instead of three. It is in your confirmation email.
Parcel damaged?
Photograph it before unpacking fully and email us within 48 hours. We ship a replacement straight away — you do not need to send anything back first.
Hours
Monday to Friday, 9am–6pm. Weekend messages are answered on Monday. No chatbot.